Small Settings That Make Every Post Better.

The handful of profile settings, habits, and judgment calls that turn PostHelp from "this is pretty good" into "this sounds exactly like me." Set them once, then keep posting.

Set Your Voice Once. Reap the Rewards on Every Post.

The profile is where the AI learns who you are and how you talk. Spend ten minutes here and every caption you generate from then on inherits that voice. Three fields do the heavy lifting.

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Voice/Tone (Multi-Select)

Eight tone pills - Friendly, Professional, Expert, Down-to-earth, Community, Witty, Playful, Authoritative. Pick any combination. A licensed plumber who jokes around might tick Down-to-earth, Witty, and Expert all at once. The AI blends what you pick.

Tip Two or three pills is the sweet spot. Picking all eight tells the AI nothing.
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Rules / Guidelines Field

Free-form text the AI must follow on every post. This is where you put the things you'd otherwise have to fix on every caption. Keep it short, keep it specific, and keep it about how you write rather than what you do.

Examples that work "Always end with a call to action." "Mention 24/7 emergency service." "Never use the word 'utilize.'" "Always include our phone number."
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About Description

The longer paragraph that tells the AI what you do, who you serve, and what makes the business different. The more context you give here, the less generic every caption sounds. This field is doing more work than people realize.

Tip Write it like you're describing your business to a new neighbor, not to a search engine.

One Account, Many Profiles. Switch with a Dropdown.

You can create as many profiles as you want inside one account. Each profile keeps its own settings, voice, rules, history, and saved-post memory. Switching profiles on the Generate Post screen swaps the entire context in one click.

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Business Profile

The full business setup - business name, services, locations served, contact details, voice/tone, rules. Posts here go to your company channels. The label adjusts the UI copy and stores profile_type = business on the back end.

Run a plumbing company AND a side detailing business? Two business profiles in one account. Each writes its own voice and saves its own history.

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Personal Profile

For hobbies, weekend racing, kids' sports, family pages, side projects, anything that isn't a business. Same UI, different label. The voice you set here is yours, not your company's.

The plumber who races on weekends gets one Business profile for the company and one Personal profile for the racing posts. Different voice, different audience, different saved-post memory.

Profiles are created from the profile editor. There is no limit on how many you can have.

Each Profile Picks Its Own Starting Point.

The Generate Post screen has two input tabs: Photo and Link. Each profile picks which one it starts on. A contractor who mostly posts job-site photos sets Photo. A blog-focused profile sets Link. Switching profiles re-applies the new default automatically.

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Best for businesses where the work is visual. Trades, salons, real estate, food, retail. Most posts start with a photo from the phone, so the tab is already where you need it.

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Best for businesses where you mostly promote pages. Bloggers, course creators, eCommerce, B2B marketers, anyone with a content calendar that includes "share our latest post."

You're not locked in. The default just decides which tab is active when the screen loads. You can switch tabs manually any time without changing the saved default. Switching tabs also clears the input fields so the wrong context never carries over between modes.

Tune Each Platform Once. Forget About It.

Every profile has separate emoji and hashtag settings for each of the four platforms. The defaults are reasonable for the audience each platform attracts. Most users tune them once and never look at them again.

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Google Business Profile

HashtagsOff
EmojiOn

Google ignores hashtags in GBP results, so they're off by default. Local and professional in tone. Leave the defaults alone unless you have a strong reason.

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Facebook

Hashtags5
EmojiOn

Conversational, mid-length, light use of hashtags. Five is enough to help discoverability without making the post look spammy.

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Instagram

Hashtags15
EmojiOn

Hashtag-friendly. Default is 15, well below Instagram's 30-tag hard cap. Bump it up if you live on Instagram, leave it for everyone else.

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LinkedIn

Hashtags3
EmojiOn

Polished, lower hashtag count on purpose. LinkedIn rewards posts that read like industry insight, not posts that read like marketing.

The per-platform max is the only number the AI sees, so changing it changes the output. Disabling a platform's hashtags entirely is a one-click toggle in the profile editor.

Better Photos Earn Better Captions.

The AI writes about what it can see. Clearer photos give it more to work with, which gives you captions that say something specific instead of something generic.

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Show the work, not the room

Frame the photo around the thing you actually did. The freshly painted wall, not the whole house. The repaired pipe, not the whole basement. Tighter framing means a more specific caption.

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Good light beats good camera

Daylight or a bright work light beats a phone flash every time. The AI reads detail, and detail disappears in shadow. A photo taken near a window will outperform one taken across a dim garage.

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Before-and-afters sell the work

Two photos side by side carry the most punch. Upload the after for the post and mention the before in the quick note. Buyers and clients respond to transformation, not just finished work.

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Rotate sideways uploads

Phones often save photos sideways. After upload, the preview has a rotate button. One tap fixes the orientation before you generate, so the caption is written about the right side of the image.

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Use the quick note for what's not visible

If the photo doesn't show why the job mattered, say it in the note. "Customer had been without hot water for three days" gives the AI context the photo can't. Keep it to one sentence.

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Skip stock and screenshots

Generic stock photos give you generic captions. Screenshots of texts or invoices rarely work. The AI does best with real photos of real work, taken on the actual job.

Save the Ones You Love. The Next Ones Get Better.

Every time you save a post to history, PostHelp adds it to a private rolling memory of your last twenty saved posts. That memory gets fed into the AI on every future generation. The instruction the AI gets is simple: match this voice, don't repeat these themes.

The more you save, the more your AI-generated voice converges on your actual voice. People who save a few posts notice it. People who save consistently for a week or two stop being able to tell which captions they wrote and which the AI wrote.

Two practical takeaways. First, when a generation comes back almost-right, edit it the way you would have written it, then save. The edit teaches the next twenty generations more than ticking another tone pill ever will. Second, when something comes back great as-is, save that too. You're not just keeping a record. You're shaping the next post.

Voice memory is per-profile. Your business profile builds its own voice. Your personal profile builds its own. They never cross over.

If You're Editing the Same Thing Every Time, Fix the Profile.

The most common mistake new users make is editing the same word out of every caption by hand. If you're doing it three times in a row, fix it in the profile and let the AI handle it forever after.

If you keep editing The AI uses jargon you'd never say out loud.
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Fix it here Add a Rules line: "Never use the word 'utilize' or 'leverage.'"
If you keep editing Posts feel too formal for your audience.
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Fix it here Drop "Professional" from the tone pills, add "Down-to-earth" and "Friendly."
If you keep editing You always add your phone number at the end.
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Fix it here Add a Rules line: "Always end with our phone number, 555-1234."
If you keep editing You always add a call to action.
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Fix it here Add a Rules line: "Always end with a clear call to action."
If you keep editing Captions are longer than you want.
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Fix it here Switch Post Length to Short on the Generate Post screen.
If you keep editing Hashtag count feels off for the platform.
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Fix it here Adjust the per-platform hashtag max in the profile editor.
If you keep editing Captions miss something specific about your business.
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Fix it here Expand the About description with the missing context.

Edits never count against your generation total. Save your future self the keystrokes by fixing recurring issues in the profile, not in the caption.

Tips at a Glance

Print this if you want. The whole page in twelve lines.

1
Pick two or three tone pills, not all eight. Specificity beats coverage.
2
Use the Rules field for your "always" and "never" lines. Phone number, CTA, banned jargon.
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Write the About description like you'd describe it to a neighbor. Plain language wins.
4
Use multiple profiles for clearly different audiences. Business and personal stay separate.
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Set the default input mode per profile. Photo for trades, Link for content-driven work.
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Tune per-platform settings once. The defaults are reasonable. Adjust hashtag counts only if needed.
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Frame photos around the work, in good light. Show the result, not the room.
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Use the rotate button for sideways phone uploads. One tap before generating saves a redo later.
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Paste links to pages with real content. Confirm the excerpt looks right before generating.
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Save the ones you love. Voice learning kicks in after the first handful.
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Edit before saving when something is almost right. Your edits teach the next twenty posts.
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If you're fixing the same thing every time, fix the profile. Edits are free, but profile changes save them.

Now You Know the Levers. Pull a Few.

Open the app, set up a profile, and try a post. Once your voice is dialed in, it carries over to every caption from then on.