Answers to the Questions People Actually Ask.

There are five: Free, Publish, Pro, Agency 5, and Agency 10. Free is reminder mode at no cost. The paid plans add done-for-you publishing and step up the number of brands you can run.

Pricing runs Publish at $14/mo ($140/yr), Pro at $29/mo ($290/yr), Agency 5 at $49/mo ($490/yr), and Agency 10 at $99/mo ($990/yr).

A brand is one connected social identity, the PostProxy group that holds your accounts for a single business or profile. Brands are the meter on Calendar. Posts are unlimited on every plan, so what your plan really sets is how many separate brands you can publish for.

Posts are unlimited on every plan, including Free. Users are unlimited from Pro on up, so an agency or a team can share one account without paying per seat.

Free is a real plan, not a trial. You go through a $0 checkout and land in reminder mode: Calendar drafts and schedules your posts, then emails you a ready-to-post reminder at the right time so you can put it up yourself.

Upgrading from Free to Publish turns on done-for-you publishing. Instead of reminding you, Calendar publishes your approved posts to your connected accounts at the time you set. Same drafting, same calendar, the difference is whether PostHelp posts for you.

Either. Annual billing saves you two months compared with paying month to month. The plan and the features are identical; annual just costs less over a year.

Custom 10+ is a let's-talk doorway, not a product you check out for on the spot. If you run more than ten brands, use the contact option and we will size a plan to your roster.

No. Calendar is a separate order from Captions. A Captions plan does not include Calendar, and a Calendar plan does not include Captions. They are sister products you can use together, but you sign up for each on its own.

Facebook, Instagram, LinkedIn, Google Business Profile, and X. Connect the ones you use for a brand and skip the rest. You can add or remove a connection any time.

Yours. Publishing runs through PostProxy, a white-label provider, but the connection is authorized in your own name on your own accounts. PostHelp does not hold your social passwords; the connection is an authorization you grant and can revoke.

You choose. During the Facebook connect flow you pick which Page this brand should publish to. If you manage more than one Page, connect the right one for each brand so posts land where you expect them.

Platforms expire authorizations from time to time as a security measure. When that happens, open the brand's settings and reconnect that platform. It takes a few taps and your scheduled posts keep their times.

Yes. X is opt-in and pay-per-use because of how its API is priced. You turn it on deliberately for a brand and pay for what you publish there, rather than it being bundled in like the other platforms.

No. You can run a brand entirely in reminder mode and never connect an account. Calendar still drafts, schedules, and reminds you at the right time; you just post it yourself. Connect later whenever you want done-for-you publishing.

A scheduler runs in the background and publishes your connected posts at the time you set. You do not need the app open or your computer on. When the clock hits the scheduled time, Calendar sends the post out through your connected account.

The time picker works in quarter-hour steps, so you choose times like 9:00, 9:15, 9:30, or 9:45. That is precise enough to hit a good posting window without fussing over single minutes.

The timezone set on your profile. When you pick 9:00 AM, Calendar publishes at 9:00 AM in your profile's timezone, so set it correctly once and every scheduled time lines up with the audience you are posting to.

Approving is what arms a post. A connected post will not publish, and a reminder post will not email you, until you approve it. Nothing goes out on its own; your approval is the trigger.

Yes. Schedule the same post to as many of your connected platforms as you like. Each platform gets its own caption tuned to fit, and you approve them before they publish.

Yes, right up until it publishes. Change the wording, move it to a different time, or pull it back entirely. Once a post has gone out it is live on the platform, but anything still scheduled is yours to edit.

Yes. Calendar can AI-draft a single post from your inputs and your brand voice. The draft is yours to edit before it goes anywhere, so use it as a fast first version rather than a final word.

Yes. Calendar can batch-draft from your posting schedule, filling out the slots you have set so you are not writing one post at a time. You still review and approve each one before it publishes.

Of course. Skip the AI draft and type your own caption straight into the post. Calendar still handles the scheduling, approval, and publishing; the words can be entirely yours.

Yes. Length and hashtag count are tuned to each platform, so the same idea reads right on LinkedIn and on Instagram without you rewriting it four times.

Yes. AI drafts pull from your saved brand voice and profile settings, so the wording sounds like the brand it is for. The more your profile is filled out, the closer the first draft lands.

Calendar retries a failed post three times before giving up. If all three fail, it marks the post as failed and alerts you so you can fix it and reschedule. A failed post does not silently disappear.

Check the reminder email address on the profile first. If none is set there, Calendar falls back to your account email. Confirm the right address is on the profile and check your spam folder, then resend if needed.

Reconnect from the brand's settings. Platforms expire authorizations periodically, and when one lapses, posts to that platform pause until you reconnect it. Once reconnected, scheduled posts resume on their set times.

Images render in the background, so one may not be ready the instant you look. Give it a moment, then re-render the image, or check the guardrails if it keeps failing. Most cases clear up with a re-render.

No. PostHelp never posts without your approval. There is no robot quietly running your accounts; only posts you have approved publish, and you can edit or pull any scheduled post right up until it goes out.

The publishing provider holds the connection, in your name. You authorize it on your own accounts, and you can revoke that authorization at any time. PostHelp does not store your raw platform passwords.

Your drafts, your schedule, and your profile. That is what Calendar needs to draft, time, and publish your posts. It does not store your raw social passwords; the connection lives with the provider as an authorization you control.